"I want to return a order."
Would you like to return something because the shipment was faulty or you just didn't like the product? No problem! We will handle your return quickly and in an accommodating manner.
Return form:
If you no longer have your return form, you can download the form again, print it out, fill it out and send the return with enclose. This makes it easier for us to process the return and shortens the processing time.
If you no longer have your return form, you can download the form again, print it out, fill it out and send the return with enclose. This makes it easier for us to process the return and shortens the processing time.
Delivery with DHL:
If you want to return an order that was delivered by DHL / Post, you can create a DHL return label yourself under the following link.
You then print this out and attach it to the package. Then you can send the package to the nearest DHL parcel shop. Returns are free of charge.
If you have any problems, please contact us:
Mail: shop@hepco-becker.de
Tel: (+49) 0 6331 1453 222